Privacy Policy
Your privacy matters to us. Here is exactly what information we collect, how we use it, and how we protect it.
Never Sold to Third Parties
We do not sell, trade or share your personal information with anyone outside GadgetsLeadKenya.
Your Info is Safe With Us
We only collect what is necessary to process and deliver your order — nothing more.
You Are in Control
You can request to view, update or delete your personal data at any time by contacting us.
Who We Are
GadgetsLeadKenya is an online shop based in Nairobi, Kenya, selling mobile phones and accessories. When you place an order or contact us, you share some personal information with us. This policy explains exactly what we do with it.
By using our website or placing an order, you agree to the terms of this privacy policy.
What We Collect
We only collect information that is necessary to process your order and deliver it to you. This includes:
- Your full name
- Phone number (used for delivery coordination and order updates via WhatsApp)
- Delivery address within Kenya
- Email address (used for order confirmations)
- Order details — items purchased, quantities and amounts paid
We do not collect payment card details. All payments are handled securely through M-Pesa or cash on delivery. We never see or store your card information.
How We Use Your Information
Your information is used strictly for the following purposes:
- Processing and confirming your order
- Coordinating delivery to your location
- Sending order updates via WhatsApp or SMS
- Responding to your enquiries or support requests
- Resolving any disputes or return requests
We do not use your information for unsolicited marketing without your consent.
Who We Share Data With
We do not sell or trade your personal data. We may share limited information only with parties who help us fulfil your order:
- Delivery riders and courier partners — your name, phone number and address to complete delivery
- WooCommerce / WordPress — our website platform processes order data securely
No other third parties have access to your personal information.
How Long We Keep Your Data
We retain your order information for as long as necessary to fulfil our legal and business obligations — typically up to 2 years for order records. After that period, your data is deleted.
You may request early deletion of your data at any time by contacting us directly.
Cookies & Website Data
Our website uses basic cookies to keep your shopping cart working and to improve your browsing experience. We do not use cookies to track you across other websites.
You can disable cookies in your browser settings at any time, though this may affect how the website functions.
Your Data Rights
You have the right to access the personal data we hold about you, correct any inaccuracies, and request deletion of your data at any time.
To exercise any of these rights, simply contact us on WhatsApp at +254 725 884 790 or email us at sales@gadgetsleadkenya.com.
Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their data, please contact us immediately and we will delete it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, the updated version will be published on this page with a revised date. We encourage you to review this policy periodically.
Last updated: 2025
Privacy questions?
We're happy to answer any questions about how we handle your data.
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